Terms & conditions

Last revised: February 22nd, 2021.

The following Terms of Use governs the use of remotelab.io including related services, forums, comments, profiles etc.

Please read the rules contained in this Agreement carefully. You can access this Agreement any time at Terms & Conditions. Your use of this site will constitute your agreement to comply with the terms of use outlined on this page.

In addition to reviewing this Agreement, please read our Privacy Policy. Your use of the Website constitutes an agreement to its terms and conditions as well. The Agreement may be modified from time to time, this page displays the last revision date.

Payments

Payment Conditions

The registration to a The Remote Lab learning experience is binding. As a registrant, you are personally responsible for the cost of the course (local VAT may apply).

10% of the course fee is a registration fee and is non-refundable.

The seat is not guaranteed until the course fee is paid.

The fee must be paid in full no later than 30 days after the invoice date or 4 weeks before the start of the course (whichever is sooner).

If you are unable to attend, another person can take your seat at no extra cost.

Transfers

If you need to transfer your registration to a later date, the following terms apply:

Until 2 weeks before the course start – A fee of 10% of the total tuition will be charged

From less than 2 weeks before the course start and until the end of it – No rescheduling permitted. (Exception is made for illness proved by a doctor’s certificate. The participant can transfer to another course date.)

Cancellation

If you need to cancel your registration, the following terms apply:

For onsite courses:

Between registration and 2 weeks before the course start – 50% of the total fee will be charged

Less than 2 weeks before the course start – 100% of the total fee will be charged. (Exception is made for illness proved by a doctor’s certificate. The participant will be refunded a maximum of 90% of the total fee)

For online courses part time course: 

Between registration and 2 weeks before the course start – 50% of the total fee will be charged

Less than 2 weeks before the course start – 100% of the total fee will be charged. (Exception is made for illness proved by a doctor’s certificate. The participant will be refunded a maximum of 90% of the total fee)

After the course starting date and up to 3 weeks into it – 100% of the total fee will be charged. (Exception is made for illness proved by a doctor’s certificate. The participant will be refunded a maximum of 50% of the total fee)

After 3 weeks into the course – 100% of the total fee will be charged and no exception will be made.

Cancellation by The Remote Lab

We reserve the right to cancel a course due to low enrolment up to 10 business days before the course starts. Keep this in mind when making travel plans. You will be notified by phone or email if this is the case, at which time:

You may join a different course at no extra cost, or;

You may receive a full refund.

Master Classes or Labs Registration Expiration

Participant registrations are valid for 12 months from the day of registration (this includes date of original online registration or original date invoice was sent). Registrants are required to attend the The Remote Lab Master Class within the allotted period of time (or send a replacement) regardless of transfer payments being remitted. The Remote Lab may allow exceptions for medical issues (provided a doctor’s note is supplied), or a death within immediate family.

Payments

We accept payment via invoice. Options are visible via the respective registration form(s).

Any questions?

If you have any questions about these Terms & Conditions please write to us by email to hello@remotelab.io or by post to The Remote Lab, Prästgatan 42, 831 33 Östersund