Eye-contact, more important than we might think
Posted in: Communication, Worker wellbeing
What: Dartmouth professor Thalia Wheatley studies the differences between online and face-to-face meetings and have found that communication and interaction doesn’t come across as well through technology and that screens are distancing.
So What: Dr Wheatly’s research points to eye contact being a key component for successful communication and with our current technology we don’t look at the camera during a video call but rather at the screen, thus people don’t actually look each other in the eyes when talking.
This article is part of Emerging Futures of Remote Work – An Institute for the Future Signals Report for The Remote Lab